Ordered before 12:00, shipped the same working day free shipping from €50 in NL

Terms and Conditions

Below are the general sales, delivery and payment conditions of CannaBioDay, established in Hendrik Ido Ambacht and registered with the Chamber of Commerce under number: 73173894. If you order items at CannaBioDay, you agree to the provisions of these general terms and conditions.

1. GENERAL

The sales, delivery and payment conditions below apply to all our deliveries and services. All rights and obligations arising from these terms and conditions are exclusively governed by Dutch law.

2. PRICES

All prices are in euros, including VAT and excluding shipping costs.

3. SHIPPING COSTS

Depending on weight and/or volume, the items are sent in an envelope or as a package. The packing and shipping costs of packages are € 7.90 per shipment regardless of the weight and number of items. Orders outside the Netherlands are always sent as a package.

The packaging and shipping costs of smaller, lightweight items in a letterbox package are € 4.75 euros.

The shipping costs to Belgium are standard € 7.90 regardless of the weight and number of items.

4. PAYMENT

After placing an order you will receive a confirmation by e-mail. This contains the items you have ordered and the total amount of all costs, including shipping costs.

You can pay via iDEAL, participating banks are ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers. If you come from Belgium, you can also pay via bancontact. All orders are delivered after the full amount has been paid.

Bank transfer in advance: Transfer the order amount to NL27 KNAB 0258 4133 36 in the name of Cannabioday. Please mention your order/invoice number as a payment reference. Please note: The processing time of a bank transfer can take up to 2 working days. After the processed payment, we immediately proceed to shipment.

5. SHIPPING AND DELIVERY

We offer all items, if in stock, as soon as possible. Our shipping days are Monday to Friday. If you place and pay for your order on these days before 13:00, we will offer it to PostNL the same working day. If for any reason this is deviated from, you will be informed.

Usually you will receive the package within 3 working day.

With all our items that are offered, it is clearly indicated whether they are in stock. If the product is not in stock, we will contact you to find a suitable solution.

6. TERMINATION OF AGREEMENT

CannaBioDay has the right to suspend the execution of your order, or to dissolve the agreement, without judicial intervention. We will inform you of this in writing and refund the amount transferred by you.

7. RETURNS

After receipt you are obliged to check whether the delivered goods comply with the agreement. If not, you must notify us in writing, by email or post within 7 days. You can find our contact details under the heading contact.

If it is shown that the products are not complete or contain manufacturing defects, our webshop has the choice to replace the products with new products against their return or to refund the invoice value. The shipping costs are then borne by CannaBioDay.

When purchasing via the internet you are entitled to a cooling off period. During this period you can return your order to us without giving any reason within 14 days, provided your order is unused, undamaged and packed in the original packaging. 

If you are going to return your order, we request that you inform us in advance. Mention your invoice number and your bank account number. In this case, the shipping and payment costs are for the account of the buyer. We ask that you always contact us by e-mail before returning an item. In it you state the invoice number and the reason why the product does not meet your expectations.

The items will not be taken back if:

  • You have tried to repair a defect yourself
  • Any original packaging is missing 
  • The seal is open on the product.
  • You do not register your return with us in advance
  • The items are discounted.

8. LIABILITY

This site has been compiled by CannaBioDay with the greatest care. However, CannaBioDay is not liable for the consequences of incorrect or incomplete information on the site. It is possible that there is color difference between the various items as shown in the photo.

Legislation on CBD: The use of CBD in the European Union was revised in December 2020, CBD is NO LONGER seen as a narcotic and may be freely traded between EU member states. However, CBD is still considered a novel food and has novel food status and must be approved by the European Commission.

Warning! Unfortunately, regulations and implementation regarding CBD often differ from country to country. For this reason, we strongly advise you to inquire about the regulations in the country to which you are subject.

With European countries such as Switzerland having different legal status for CBD, as well as outside of Europe, we recommend that you check with the local authorities about the legal status of CBD and act accordingly. CannaBioDay is not responsible for violating any laws or regulations in any country with the use and possession of CannaBioDay products.

9. DISCLAIMER

CannaBioDay can never guarantee that hemp and or CBD will work with certainty for a particular ailment or disease. CBD is a dietary supplement. According to EU law, CBD may not be labelled, presented or advertised as capable of preventing, treating or curing an ailment/disease. Our information never replaces the advice of a doctor. Always talk to your doctor first!

10. PRIVACY

All personal data will only be used for the processing of the order and will never be made available to third parties. Excluded from this is PostNL, which we engage to deliver the order to you. In this case, only the necessary data will be provided. For more information see our privacy policy.

11. COMPLAINTS/QUESTIONS

If you have any questions or complaints regarding the articles and/or delivery, please contact us as soon as possible. We try to answer the question as quickly as possible and resolve the complaint. CannaBioDay strives for satisfied and happy customers.

11. COPYRIGHT

No part of this web page may be copied, stored and/or distributed without written permission from CannaBioDay.